State Farm® Insurance Agent Richard Moore
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Alexander
November 12, 2024
5
out of
5
rating by James Alexander
"Shout out to Zavier Jordan for reviewing my account and helping me better secure the future of my children with innovative State Farm products and policies. I feel better after our call."
We responded:
"Mr. Alexander thank you for those kind remarks and for the recognition of Zavier. He is our newest team member and you have made his day. We are truly ecstatic that we are able to help protect your loved ones!--Richard Moore, Agent"
April Marks
November 11, 2024
4
out of
5
rating by April Marks
"Emmy was very helpful and patient thank you"
We responded:
"Thank you for those kind words. Welcome to the agency. Thank you for letting us protect those things that are important to you--Richard Moor, Agent "
Vendeta Baby
November 4, 2024
5
out of
5
rating by Vendeta Baby
"Micheal was awesome and gave me and my mother a great deal"
We responded:
"Thank you for taking the time to recognize Michael for his professional service. We are happy to have you and your mother as a part of our agency. Thank you for letting us protect the things that are important to you.---Richard Moore, Agent"
David Chaves
October 3, 2024
5
out of
5
rating by David Chaves
"We recently switched from another local State Farm agent who was not giving the customer service we needed and deserved after being loyal clients for over 15yrs. In just few weeks we’ve been with The Richard Moore agency, we can’t say enough good things to our friends and family. It’s not the insurance company, but the agent who makes the difference. Thank you and your team (Lacy & Michael) for the stellar customer service!!!!"
We responded:
"Mr. Chaves thank you for those kind accolades regarding my agency and team. We place an emphasis on customer service with each interaction. Thank you for your loyalty to State Farm and thank you for letting my agency protect those things that are important to you and your family----Richard Moore, Agent"
Demittre Sorenson
October 3, 2024
5
out of
5
rating by Demittre Sorenson
"Great service with Lacy Norton, efficient and helpful."
We responded:
"Thanks Mr. Sorenson for taking a moment to recognize Lacy for her efficient service. I want to thank you for being a loyal customer and for letting the agency protect those things important to you---Richard Moore, Agent"
bernarda franco
October 1, 2024
5
out of
5
rating by bernarda franco
"I spoke to Brittany today. Very pleased with her service, very helpful, patient and helped me get great insurance."
We responded:
"Bernardo, thank you for taking the time to leave a review regarding Brittany's service. We truly appreciate you taking the time. I also want to thank you for letting us protect those things that are important to you. Welcome to the agency--- Richard Moore,Agent "
Pete Milone
September 27, 2024
5
out of
5
rating by Pete Milone
"Firstly we would like to thank the entire staff at the Richard Moore agency for their many years of service.We wanted to give a special thank you to Lacy for going the extra mile recently in assisting us with our auto policy changes in our recent new car purchase.She was cool, calm and professionial and a pleasure to work with.Keep up the great service guys!"
We responded:
"Pete, thank you for those kind words and vote of confidence for the agency. Additionally thanks for recognizing Lacy's efforts and professionalism. Most important of all is thank you for allowing my agency to protect those things that are important to you and for being a loyal customer-- Richard Moore, Agent "
Donna S
September 25, 2024
5
out of
5
rating by Donna S
"I've recently been working with Lacy Norton who has been so helpful. Lacy responds to my emails quickly and professionally, which I appreciate. Thank you, Lacy!"
We responded:
"Donna, thank you for those kind words regarding Lacy's work ethic and thanks for being a loyal customer. I hope you are enjoying the new car---Richard Moore, Agent"
Jill Rodriguez
September 23, 2024
5
out of
5
rating by Jill Rodriguez
"I spoke with Lacey, I had a couple of things that I needed to change on our car insurance and she was most helpful and very pleasant."
We responded:
"Jill, thank you for recognizing Lacy for her customer service. These reviews mean a lot to her. I want to thank you for being a loyal customer too-- Richard Moore, Agent "
Ryan Cross
September 21, 2024
5
out of
5
rating by Ryan Cross
"Brittany Smith took EXCELLENT care of me switching from Progressive to State Farm. She helped me save money on my insurance! What a great asset she is!!!!! I wasn’t sure how to install the new beacon on my truck, she offered to show me how to install and help me with the app. AMAZING!!!!!"
We responded:
"Ryan thank you very much for recognizing Brittany's excellent service and to make sure you were completely satisfied. Welcome to the agency and thank you for choosing us to protect those things that are important to you---Richard Moore, Agent"
Eoghan Quinn
September 17, 2024
5
out of
5
rating by Eoghan Quinn
"Talked to Lacy Norton, super helpful, clear, and quick!"
We responded:
"Eoghan thank you for those kind words and for letting the agency protect your needs-- Richard Moore, Agent"
Eddie
September 13, 2024
5
out of
5
rating by Eddie
"I want to give great thanks to Lacy She is one of the main reasons why I'm still with state farm,Lacy has always help me tremendously.Richard moore the branch manager Should be grateful to have such a great.. great staff like Lacy. Lacy, Thank you for all your hard work."
We responded:
"Eddie thank you for recognizing team member Emmy Sweat for her excellent customer service efforts. She takes pride treating her customers her very best. Thank you for being a loyal customer---Richard Moore, Agent "
Karl Buhner
September 12, 2024
5
out of
5
rating by Karl Buhner
"Mrs. Emmy Sweat was wonderful to work with and very knowledgeable of her insurance policies. She made it very easy to understand and saved me hundreds of dollars Thanks so much, Karl"
We responded:
"Karl, thank you for those kind words regarding Emmy's service. Please know that we are happy to have you have you as a part of this agency and to let us protect those things that are important to you. Welcome to our agency---Richard Moore, Agent"
Erin Myers
September 11, 2024
5
out of
5
rating by Erin Myers
"Brittany was very helpful to answer all my questions and set me up with an insurance policy that works for me."
We responded:
"Erin thank you for recognizing Brittany's efforts and I am glad that you chose our agency. We welcome you and thanks for letting us protect those things that are important to you---Richard Moore, Agent"
scott Gray
September 9, 2024
5
out of
5
rating by scott Gray
"Just got a policy from here. Micheal johnson was great to work with he was honest and reasonable (i have a crappy driving record,tickets) he explained everything pretty clearly and got me a better policy for a better price. Satisfied is an understatement."
We responded:
"Scott, it was a pleasure meeting you and thanks for recognizing Michael's professionalism. We are happy to have you as a customer with this agency. Thank you for letting us protect those things that are important to you--Richard Moore, Agent"
Shawn Newgard
September 4, 2024
5
out of
5
rating by Shawn Newgard
"Shoutout to Lacy Norton! She was a huge help when I needed something resolved quickly, awesome service!"
We responded:
"Shawn thank you for those kind words and for being a loyal customer--Richard Moore, Agent "
Justin Cooper
September 4, 2024
5
out of
5
rating by Justin Cooper
"Lacy Norton and the team are great people and always tryin to help such a pleasure to work with...."
We responded:
"Justin thank you for taking the time to recognize the good service that Lacy provides--Richard Moore, Agent"
Jaya Forma
September 2, 2024
5
out of
5
rating by Jaya Forma
"I was nervous about the whole process since it was my first time renting on my own and getting insured but Lacy was a true Godsend! She was patient and explained every step making it all clear and easy, and she went above and beyond even offering to speak to my difficult landlord on my behalf in order to get me approved and was working at 8am on the day of the signing in order to ensure I had the documents I needed. I can't thank her enough!! I'm so glad she took my case, someone give her a raise"
We responded:
"Jaya, thank you for that outstanding review for Lacy's service. We strive to make each customer interaction a memorable one. We welcome you to our agency and thanks for letting us protect those things that are important to you--Richard Moore, Agent "
Andrea Hardy
August 29, 2024
5
out of
5
rating by Andrea Hardy
"Brittany took the initiative and reached out to me first as I was already a State Farm customer in another state. I like that she did that. She was able to use my current coverage to give me new quotes without taking 90mins on the phone. I also liked that. Brittany got answers to any questions I had and helped my husband and I find a plan we could work into our spending plan. She was pleasant and persistent. We did play a little phone tag but that is normal in today's busy world. I think considering her as your agent would be beneficial indeed."
We responded:
"Andrea thank you for those very, very kind words regarding Brittany's service. I further want to thank you and your husband for being loyal State Farm customers and for choosing my agency to protect those things that are important to you. Welcome to Florida and my agency---Richard Moore, Agent"
Jose Pacheco
August 16, 2024
5
out of
5
rating by Jose Pacheco
"Brittany Smith did wonderful helping me transition from USAA to them. She was profesional and super friendly to talk. I’m Veteran with more than 20 years with USAA but the cost of insurance going up. She was capable to look forward and offer me the same for less. Thank you and keep doing a great work!"
We responded:
"Jose thank you very much for your service! Thank you for recognizing Brittany for the service that she provided you. We welcome you to the agency and thank you for letting us protect those things that are important to you-‐-Richard Moore, Agent"
Jill Furutani
August 16, 2024
5
out of
5
rating by Jill Furutani
"Excellent service from everyone in this office, every time. Lacy Norton helped me with change of beneficiary on my policy, as well as making sure the premium was coming out of the proper bank account. She is prompt, courteous and professional! Thank you!"
We responded:
"Jill, thank you for recognizing Lacy's effort and all the team members. We truly appreciate your business and are happy to be of assistance. Thank you---Richard Moore, Agent"
Olga Garcia
August 14, 2024
5
out of
5
rating by Olga Garcia
"I went into this office to ask a question on my insurance policy with another agent. The customer service they showed me was awesome they answered all my question and explained all my alternatives. I am looking to see if I can transfer my insurance to this location. I've been in customer relations my whole life and this is what customer service with a smile looks like."
We responded:
"Olga, thank you for that amazing vote of confidence regarding how you were treated by myself and team members. We welcome the opportunity to engage with customer. One thing that I do not encourage is switching agents as we are glad to help when we can. Again thank you for recognizing our efforts and for being a long loyal customer with State Farm---Richard Moore, Agent"
Chrissy Dastine
August 14, 2024
5
out of
5
rating by Chrissy Dastine
"I recently had the pleasure of working with Michael to get car insurance and home renter’s insurance, and I couldn’t be happier with the experience. Michael was incredibly knowledgeable and took the time to answer all my questions thoroughly. He provided clear explanations and ensured I understood all the options available to me. He didn’t just try to sell me a policy; he took the time to understand my specific needs and found the best coverage options that fit perfectly within my budget"
We responded:
"Christy, wow! Michael will be ecstatic to read this review and thank you for the wonderful review. We thank you for letting us protect the things that are important to you. Welcome to my agency---Richard J Moore, Agent."
Robert Casey
August 12, 2024
5
out of
5
rating by Robert Casey
"Richard was very helpful with saving me hundreds a month on insurance for my home and vehicles. I am getting better coverage than before and for less. Thank you Richard."
We responded:
"Robert thank you for choosing my State Farm agency. You actually worked with my team member Michael Johnson and I am glad her was able to assist you with a savings. We welcome you to the agency--Richard Moore, Agent"
Billy Ahmad
August 12, 2024
5
out of
5
rating by Billy Ahmad
"Lacy is phenomenal! She called me and reviewed my policy with me and answered all my questions!"
We responded:
"Billy thank you for those kinds words regarding Lacy's service. I want to thank you for being a customer as well as we appreciate your business---Richard Moore, Agent"