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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tara Mailloux

November 20, 2023

5  out of  5 rating by Tara Mailloux
"Richard and his staff have been nothing but amazing. They have gone above and beyond to help us with any issues or concerns we have had. Fantastic and would recommend to anyone."
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Yarimel Rodriguez

November 17, 2023

5  out of  5 rating by Yarimel Rodriguez
"Michael Johnson was very helpful! He informed me about a recall that I didn’t even know about that helped me to save money on my car insurance."
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Trevonte J. Claitt

November 15, 2023

5  out of  5 rating by Trevonte J. Claitt
"Service was extraordinary. Hands down best service I've ever received in a very long time. One of the associates I belive her name was shanel Blair gave me great options. It's because of her I will be recommending this insurance place to all of my family and friends."
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Alajha B.

November 15, 2023

5  out of  5 rating by Alajha B.
"Shanel was super helpful and kind! I didn’t know much about insurance and all my options but she fixed that!"
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Donovan Q

November 14, 2023

5  out of  5 rating by Donovan Q
"Richard and Mike Johnson are always available and very helpful. Mike makes you feel as if you’re more than just a customer but one of his boys."
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Lee Ricci

November 14, 2023

5  out of  5 rating by Lee Ricci
"Fantastic assistance with new car insurance. Richard is professional and pleasant."
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Diane Brooks

October 30, 2023

5  out of  5 rating by Diane Brooks
"Thank you Michael for your patience, professionalism and kindness and a great experience."
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Jessica Deeb

October 12, 2023

5  out of  5 rating by Jessica Deeb
"Dionna at State Farm made navigating my insurance options so much easier. She is super patient and kind, as well as super knowledgable and therefore helpful. My experience with State Farm, including their competitive rates, has been great and I renewed my auto and home insurance with them. I also had a great experience with Michael who was very helpful answering my numerous questions a year later. He's an excellent teammate to Dionna, who continues to be my fantastic agent. I appreciate how the staff all seamlessly work together to help their members get what they need!"
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Alisha Ashford

September 1, 2023

5  out of  5 rating by Alisha Ashford
"Michael Johnson was very helpful! He went the extra mile to follow up and was very friendly while helping us get our auto policy quoted and set up."
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Kevin Gable

August 14, 2023

5  out of  5 rating by Kevin Gable
"You guys were wonderful like always. Always a pleasure doing business. Thanks again!!!"
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Brandi Johnson

August 7, 2023

5  out of  5 rating by Brandi Johnson
"Dionna has been extremely helpful anytime I have needed any questions answered. Her prompt responses, exceptional customer service, genuine kindness, and professionalism doesnt go unnoticed! I truly appreciate you Dionna! I definitely recommend State Farm for all insurance needs!"
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Jenny Morgan

August 5, 2023

5  out of  5 rating by Jenny Morgan
"Worked directly with Michael Johnson over the past 2 weeks and I am very pleased with his knowledge base, patience, and efficiency. Would 100% recommend to family and friends in future."
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Danielle Cook

June 26, 2023

5  out of  5 rating by Danielle Cook
"What a pleasure doing business with this agency (Richard Moore)! Associate Michael Johnson is patient, efficient and very HELPFUL! He is also very persistent (in a good way) as our initial contact was in April but he didn't give up. Michael showed how I could bundle an Auto and Umbrella policy in one place saving significant money and time. The previous insurer I was with for decades kept raising my policy although I have a great driving record with NO claims and don't drive much distance. The previous company also did away with assigned agents and all I had was an 800# answered by random people. With the Richard Moore Agency I am dealing with a LIVE HUMAN and not a chatbot with a cheerful voice but no focussed answers. It's refreshing to get this level of service. (I hope they appreciate Michael as he is a gem). So far, I would recommend this State Farm Agency to anyone seeking good pricing and exceptional service!"
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Janet Romero

June 21, 2023

5  out of  5 rating by Janet Romero
"Excelente customer service"
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Luis Gonzalez

June 2, 2023

5  out of  5 rating by Luis Gonzalez
"I love this agent always answering all my questions thanks all the stuff for the good work"
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Nettie Mildor

May 25, 2023

5  out of  5 rating by Nettie Mildor
"Mr. Moore was very welcoming and professional. He answered all my questions and was very informative. He was very knowledgeable and provided details that I understood clearly. I would highly recommend him to anyone."
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Sade Fisher

May 24, 2023

5  out of  5 rating by Sade Fisher
"I have not had the pleasure of meeting Mr Moore yet, but Celeste has been absolutely awesome! It's refreshing to have human interaction without having to deal with automation to get there. Celeste has been extremely professional while personable at the same time. Not to mention extremely proficient and efficient at what she does. She was patient and answered and addressed all questions and concerns I had related to my soon to be policies. I requested several different options to be quoted and she had no problem providing. I've done a ton of shopping around among smaller and larger companies, but this State Farm's customer service and competitiveness in terms of pricing so far has been the best I've encountered."
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May 24, 2023

5  out of  5 rating by A U
"As new State Farm members, we are very appreciative of the service that we received from Michael Johnson. He was patient, professional and knowledgeable. Due to my hectic work schedule, he made time to schedule a follow-up phone call to answer all of my questions. Thank you so much for your support and providing the best quote!"
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Tangi campbell

May 19, 2023

5  out of  5 rating by Tangi campbell
"It was a very pleasant experience. Will recommend to friends and family."
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Matthew Goncalves

May 19, 2023

5  out of  5 rating by Matthew Goncalves
"Dionna made switching vehicles fast and simple and with no rate increase."
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Brittany Taccetta

May 19, 2023

5  out of  5 rating by Brittany Taccetta
"Michael Johnson helped me with my condo & car insurance. He was very hard working and patient in finding me the best coverage for the best rate. He was solution based and took his time to explain everything to me while making sure I understood my policy coverage to the fullest extent. I shopped a lot of insurance and for my particular situation, StateFarm’s rate saved me $4,092 a year while still maintaining great coverage. Highly Recommend."
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Eric Harris

May 17, 2023

5  out of  5 rating by Eric Harris
"Celeste was amazing in helping me to secure my auto coverage. As a first time customer the process was super easy and I’d recommend all my family and friends!"
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Linda Jones

May 15, 2023

5  out of  5 rating by Linda Jones
"Dionne did a great job in helping me with auto and renters coverage. The entire team was super! Thanks!"
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Bg px

May 10, 2023

5  out of  5 rating by Bg px
"Dionna was very kind and helpful."
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Michele Katz

May 3, 2023

5  out of  5 rating by Michele Katz
"Dionna solved my urgent situation regarding my car insurance information for my lenders quickly professionally and with a positive happy attitude!! I will be asking for her directly anytime I need to call the SF again. Thank you!!!"