State Farm® Insurance Agent Richard Moore

"Michael Johnson is the ultimate professional - there's no comparison. He is very dedicated, efficient and cares for his client. He went beyond the call of duty to ensure that my auto and home insurance needs were met."

"Great customer service, Emmy was very helpful and professional. She explained every detail of the bill and other options.Thank you, we appreciate your help."

"I want to give huge thanks to lacy. She is amazing. Every time I call State Farm, she has the best customer service. Because she knows that my job is so demanding, Lacy goes above and beyond to try to stay in communication with me. I hope that her manager knows that she is top notch. Thank you lacy for your hard work and dedication. You are the main reson I am with state farm."

"Richard Moore's Office staff has provided superior customer service. In particular, Lacy Sutton worked with me to answer my questions and provided a detailed quote to meet my family's needs."

"I have had a great experience with Richard's whole team so far. Emmy was very informative and kind when quoting my car, Michael was very through and understanding when it came to my death benefit options, and Lacy and Brittany are always helpful, and very easy to talk to. I recommend this agency for anyone shopping for insurance."

"I have been shopping around for car insurance for days. Thank goodness I found Brittany. She went above and beyond to get my daughter and I insured! Would recommend her again and again."

"Lacy did an excellent job helping us to lower our car insurance. she explained all of our options and help us with the best policy choices to fit our lifestyle. I would recommend lacy to anyone that is currently looking for a quote for insurance."

"Brittany Smith did wonderful helping me transition from Progressive to them. She was not only professional but also like a close friend to talk to! I have been stressing over my car insurance just constantly rising and she did wonderful helping me get the best policy and for the best price! Definitely a keeper and deserves a raise for dealing with me even during my busy work!"

"Lacy did a good job helping me transfer my new vehicle information."

"Shanel is extremely helpful and caring. She worked with us making sure we got our insurance issues fixed and we are so grateful!"

"Shanel was helpful, and patient in helping towards my look for insurance. Everything went smooth, and nothing seemed difficult. She was also professional ,and knowledgable about everything! Richard Moore office is very reliable to do work with, and overall a great branch with insurance."

"Michael Johnson went above and beyond to get my family great insurance at the lowest price possible. Extremely knowledgeable and was able to explain things to me so that I understood all my options, and the differences between them."

"Shanel and the team were awesome and great to work with! She’s very informative and helped with everything needed!"

"Thank you Michael Johnson for all the hard work and effort put into saving us 1600.00 a year on our home owner insurance policy! I highly recommend Michael and his services for anyone looking to save money with an expert at their job! Thanks again Patty and Bruce."

"Shanel was amazing. I asked her for a quote and she had it back within 30 min. Richard Moore office is such great people to work with. I would use them for all my insurance needs."

"Michael Johnson was very helpful in my recent search for insurance. He was professional, polite and explained everything in detail. Addressed all my concerns . It was a pleasure working with such a wonderful agent who knew his job .I did not feel rushed I felt comfortable"

"Micheal has been a tremendous help to my mom and I during the process of getting coverage for our new construction and additional mortgage protection. He is dependable, helpful and always willing to answer the many calls I have sent out to him, thanks to him for being patient with us during this process and answering any questions I may have."

"Very Happy! Great service and follow up."

"Today I worked with Shanel she was extremely helpful, very informative, very easy to talk to, and make the entire experience very easy and understandable, highly recommended! 10/10!!"

"I have canceled my Auto Policy for 4 vehicle on February 5th and I have not get the refund for the payments done. I also change my address with them back in September 2023, they say it is change in the system and I keep getting email sent to my old address, when I call the agency for help nobody can give me an answer. They may be good selling policies, but when it comes to Customer Service they are a disaster."

"Very nice and help me out with everything I needed to get do. Shanel was very helpful to me very nice she a good worker"

"Absolutely the best service I have had in a long time. I recently became a client of theirs and the agent that helped me was Shanel Blair and she helped me get a Supplemental Health policy. It was very cheap and she did a great job of explaining it to me. Once again fantastic service."

"Shanel helped me today and went above and beyond to make sure all my questions and concerns were addressed. "Like a good neighbor...." I'm pleased to be continuing with state farm for another term!!!"

"Michael & Shanel were helpful, knowledgeable, professional and extremely nice! We are happy to say we have chosen State Farm as our auto insurance company and feel confident about our decision."

"I worked with Richard and Michael, both were very knowledgeable. Provided excellent service at a time when so difficult to obtain decent Homeowners Insurance . I plan to use for other services offered!"