State Farm® Insurance Agent Richard Moore

"I was recently forced to call my insurance regarding a claim. I generally dread these calls because they tend to take a long time and involve multiple transfers, necessitating me having to repeat myself several times. So I got a coffee and figured I would be on the phone for at least an hour. I was very blessed that my call was answered by “Emmy,” who not only handled my business rapidly and efficiently, but was able to answer questions about all of my policies. I ended up shifting a couple other policies (life, etc.,) over to State Farm entirely based on the exceptional customer service I received by this Agent. While it is very true that customer service has dramatically declined in the past decade across all industries, it is alive and well at Richard Moore State Farm. I even saved money! This “VIP” type treatment that I received is reminiscent of what used to be expected a couple decades ago but has disappeared in 2025. If you want to save money AND be treated like a valuable customer, I highly recommend this agency!"

"Xavier was very on top of everything that he said he knew every answer to every question that I had he was very personable had a sense of humor he actually had a sense of humor and was kidding around with me he filled me in on a lot more information that I didn't even think to ask very very good people skills and very nice to speak to especially coming from the insurance company that I just came from where everyone was very rude and nobody spoke English basically very broken English couldn't really understand anyone so it was nice to speak to someone that I could hear and also that spoke you know English all the way not broken English so that didn't help a lot as well and I wasn't so filled with anxiety from not being able to hear the person that I'm talking to you on the phone so that made a big difference definitely a keeper definitely keep him he is a very good salesman and he did great thank you very much and that's all I got to say thank you"

"Easy to work with and prompt response to questions. Have both Home and Auto."

"Staff is friendly and very helpful. Thank you Emmy for all your hard work."

"Richard and his staff always go above and beyond when need something done for business or personal! Highly recommend!"

"I had the best experience working with my friend Brittany when it came to reviewing my insurance policy. Not only did she save me a significant amount of money, but she also made sure I had more options to choose from, which was a huge relief. Brittany took the time to explain everything clearly, ensuring I understood the coverage and benefits. She was professional, knowledgeable, and genuinely had my best interests at heart. I highly recommend reaching out to her if you’re looking to get the best deal and more choices for your insurance. She really knows her stuff!"

"Elise was very helpful with getting me the best rate. I really appreciate he help."

"I had been with my auto insurance carrier for over 5 years. No accidents or claims. They continually raised my rates every year. Decided to shop around and tried State Farm. Michael Johnson handled all of my questions promptly and professionally. I ended up with a better rate with more coverage."

"I can't believe State Farm will provide me with better insurance with more coverage for a price that is about 40% cheaper than Geico-WOW!"

"Emmy Sweat is an absolute superstar. She's very patient with em and my situation. I was getting canceled and she took care of me so that didn't happen and walked me through all the savings I can get and even found more. She's very sweet and easy to talk to and explains thing well."

"I had the pleasure of speaking with Emmy and she was more than helpful ! Very pleasant to speak with and helped me find some savings which I love and appreciate. She was patient, understanding and very informative. She made sure I was well taken care of and also had a great attitude. 10/10 experience !"

"Brittany smith was fast accurate and friendly I love her service thank you"

"Emmy was great she is amazing :) helped me with everything"

"I was lucky enough to get my new car insurance with the help of Elise Viera. She was very knowledgeable, helped me understand the pros and cons and to top it all she was super friendly! It was really an awesome experience ☺️☺️☺️☺️☺️"

"Elise was amazing! She helped me with auto, renters, and life insurance. She was very personable and answered all of my questions. She took her time to find me the exact coverage I needed and helped me cancel my old insurance."

"Michael Johnson was very good at getting me a great deal on my car insurance. I will definetaly recommend him to friends and family. Thank you for your great customer service."

"I spoke with Brittany a few months ago, and although I decided not to go with State Farm due to the rate being higher than expected, I found out the hard way that you can't put a price on customer service. She truly cares about the customers and making sure they have the best coverage they need! I had no idea how many things you could bundle together and save money. I will be back shortly, because Progressive has raised my rates! I have shared my experience with my friends and family and they will be calling and dropping my name. Maybe there's a bundle discount for referrals😉lol Thank you again for all the insight, I know I'll be in trusted hands!"

"Brittany was absolutely amazing! She was able to bundle my policies & save me so much money!! Highly recommend her!!! Thank you Brittany!"

"Excellent customer insurance services"

"Elise is one of off not the best agents I’ve ever dealt with. Very helped and got me right where I needed to be"

"I have Statefarm for my car insurance and home renter's insurance. this is the second review for Richard's Moore office. it is always a pleasure of working with the staff. Lacy is always there to answer all my questions thoroughly and keep me updates when it comes to my accounts"

"Elise was amazing in helping me navigate the complex world of insurance. Her care, compassion, and understanding made the entire process seamless and easy. I would highly recommend her and Statefarm to anyone looking to revisit their insurance needs…. Absolutely 5 Stars!!!!"

"Zavier was very polite and helpful in getting my quote down about half of what I'm paying now with Progressive Ins. Thank you so much for everything. Keep doing a great job!!!"

"This is a great agency - they always take the time to explain things. Lacey was really helpful in explaining how our home coverage works. I highly recommend them!"

"Emmy was very informative, gave me a great breakdown of services, even got added benefits while also getting added discounts! She really took the time to listen and got me the best policy! She's a keeper!"