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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K W Snow

June 8, 2026

5  out of  5
rating by K W Snow
"I spoke with Emmy Sweat today to get help understanding Stacking UM and Non-Stacking UM. The document was hard to understand and she explained it in detail. She gave me clear examples and also made a suggestion based on her experience in the insurance business. It was her suggestion that made the decision for me, and it actually saved me money. I appreciate her expertise and her honesty. Then I asked her how much more my homeowners and umbrella policies would cost if I moved my auto policies to another carrier that offered a lower rate. She gave me the net increase amount and it was clear that I get substantial discounts because I have all 3 policies with State Farm. I'll still get some auto quotes from other carriers, but I'm doubtful that I can get equivalent coverage that is a better deal overall. Thank you Emmy for the detailed and clear help answering my questions."
We responded:
"Mr. Snow what an outstanding review for Emmy. We are elated that Emmy was able to provide the level of expertise that created a great experience for you. Thank you for your business and for letting my agency protect those things that are important to you--Richard J Moore, Agent"
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mustang1cindy

June 5, 2026

5  out of  5
rating by mustang1cindy
"We signed up with Statefarm for car insurance and Brittany gave me as many discounts as I could get, which brought me down to a very reasonable price. I can’t believe I haven’t gone with them sooner. Brittany is very knowledgeable and she was very helpful since I’m not very good with this stuff. I recommend her and this company highly."
We responded:
"Ms Benedict thank you for the 5 star review but most of all thanks for recognizing Brittany's level of effort to earn your business. We welcome you to the agency and thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
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Matt McBee

May 31, 2026

5  out of  5
rating by Matt McBee
"Chrissy Dastine was the perfect person to speak to regarding my insurance issue; she was quick, efficient, thoughtful, and considerate of the problem. While I have dealt with agents in the past that claim to solve the problem and opt instead to try to sell you on something completely different, Chrissy listened to my problem and was quick to find a solution others had missed. She was nice, approachable, and patient with me, even though she could tell I was a bit upset over my situation. She was fantastic, and I greatly recommend you ask for her by name if you want a hassle-free insurance experience."
We responded:
"Matt thanks for the 5 star review and especially for recognizing Chrissy's excellent service. I am glad to know that what was initially upsetting turned into a hassle free experience and a resolution that left you feeling heard. Thank you for being a customer with the agency and for letting us protect those things that are important to you--Richard J Moore, Agent"
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Peter Stratton

May 28, 2026

5  out of  5
rating by Peter Stratton
"Emmy’s service was excellent"
We responded:
"Mr. Stratton thank you for the 5 star review and for recognizing Emmy's excellent service. Thank you for being a customer and letting us protect the things that are important to you.--Richard J Moore, Agent"
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Marc E

May 21, 2026

5  out of  5
rating by Marc E
"Michael Johnson helped me out. Great experience, very communicative and helpful."
We responded:
"Marc thank you for the 5 star review and for complimenting Mike on the service he provided during the interaction. We are happy to have younas a customer and welcome to the agency. Richard J Moore, Agent"
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Vivian Kreisel

May 18, 2026

5  out of  5
rating by Vivian Kreisel
"A note to express my appreciation for Chrissy. Since I have been with your agency, she has been my hero. It hasn't mattered what issue I have consulted with her; she always patiently and clearly guides me through it. This, to me is a huge asset as is she. Thank you Crissy. Also, Richard Moore for having her to help us."
We responded:
"Vivian what a thoughtful review regarding Chrissy's assistance and her value to the agency. We are thankful that you're a customer with us and please do not hesitate to contact us for any further insurance needs--Richard J Moore, Agent"
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Russell Robinson

May 18, 2026

5  out of  5
rating by Russell Robinson
"Chrissy Dastine, is awesome!!!! I appreciate your help with getting my insurance ID cards squared away!"
We responded:
"Russell thank you very much for recognizing Zavier for his efforts. We thank you for your business and for trusting in the agency--Richard J Moore, Agent"
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Alexander Heard

May 12, 2026

5  out of  5
rating by Alexander Heard
"Emmi was awesome. She really took care of me. Definitely going above and beyond. Thank you so much."
We responded:
"Alexander thank you for the 5 star review and for recognizing Emmy's efforts for going above and beyond. We appreciate your business---Richard J Moore, Agent "
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EMMANUEL PHILIPPE

May 11, 2026

5  out of  5
rating by EMMANUEL PHILIPPE
"Great agency very helpful, detailed, would highly recommend. Brittany was my agent saved me some money"
We responded:
"Emmanuel thank you for the 5 star review and for recognizing Brittany's level of service and able to save you money. Thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
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Juliann Rivera

May 8, 2026

5  out of  5
rating by Juliann Rivera
"So I will say I wasn’t really thrilled with how high my quote was, but that is really nobody’s fault. It comes back what it comes back as. Chrissy was extremely helpful extremely accommodating to how annoyed I was by the price and gave me such good customer service and was very sympathetic to how I was feeling. It made the experience a lot different. She really took her time and explained things in detail and I was grateful for it."
We responded:
"Juliann that you for that wonderful review of Chrissy's customer service. I am glad that she turned the interaction into a pleasurable experience for you. Thank you for giving us the opportunity to service you---Richard J Moore, Agent "
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Christian Bonett

May 8, 2026

5  out of  5
rating by Christian Bonett
"Zavier was patient and informative. And the quote was excellent."
We responded:
"Christian thank you for the 5 star review and for recognizing Zavier's efforts during the process. Welcome to the agency and thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
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Jerie Friday

April 30, 2026

5  out of  5
rating by Jerie Friday
"Zavier was very helpful and nice. Wonderful to work with."
We responded:
"Jerie thank you for the 5 star review and for acknowledging Zavier's handling of your transaction. Welcome to the agency and thank you for letting us protect those things that are important to you---Richard J Moore, Agent "
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Keith Ido

April 28, 2026

5  out of  5
rating by Keith Ido
"In past 2 days, I tried to complete enrollment however I had difficulty to fill all information. Today, Chrissy Dastine helped me a step by step spending 45 minutes with me to complete, without out her help, I was unable to finish complete. She was a great help and she is a keeper for your company. Thank you. Kanji Ido"
We responded:
"Keith thank you for taking the time to recognize Chrissy's excellent customer service and for letting us protect those things that are important to you. We are happy to have you as a customer---Richard J Moore, Agent "
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Kayla Laughner

April 28, 2026

5  out of  5
rating by Kayla Laughner
"Michael Johnson was so helpful! Definitely better than Xavier."
We responded:
"Kayla thank you for the 5 star review and for recognizing Michael's efforts. We appreciate you choosing our agency to protect those things that are important to you--Richard J Moore, Agent "
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Dave Justin

April 28, 2026

5  out of  5
rating by Dave Justin
"Zavier was extremely professional and helpful with transferring accounts from Ohio to Florida. Highly recommend!"
We responded:
"Dave thank you for the 5 star review. I am glad Zavier was able to make the transfer seamless. Thank you for being a State Farm customer and choosing my agency to protect those things that are important to you---Richard J Moore, Agent"
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Judith Rossetti

April 24, 2026

5  out of  5
rating by Judith Rossetti
"Just changed my ins. From one car to another. It was hassle free. From the first time I contacted the Moore agency for car ins to today's change, I have been treated very professionally and pleasantly. The cost always stays within my tight budget."
We responded:
"Judith thank you for the 5 star review. We are happy to have you as a customer and I am glad we met your expectations. Thank you for letting us protect those things that are important to you---Richard Moore, Agent"
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Cheryl Ott

April 23, 2026

5  out of  5
rating by Cheryl Ott
"Very friendly. Quick service and helpful with finding the best policy to fit my budget. Richard Moore was very friendly and helpful."
We responded:
"Hello Cheryl and thank you for the 5 star google review. We are happy to have you as a customer and thank you for letting us protect those things that are important to you---Richard J Moore, Agent"
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miranda blakes

April 8, 2026

5  out of  5
rating by miranda blakes
"This 5star only goes to Emmy Sweat. She got the wrath of my frustrations and stayed calm and professional the entire time. You need employees like this in your company. Huge asset!! Thank you Emmy for your help."
We responded:
"Ms. Blakes thanks for recognizing Emmy for her professionalism during your interaction. She is definitely a valuable asset to the agency. Thank you for your continued business---Richard J Moore, Agent"
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Donald Ramunno

April 7, 2026

5  out of  5
rating by Donald Ramunno
"Richard Moore, you have a great crew! Chrissy Dastine, thank you for the birthday wishes this year, and Michael Johnson, you have always been available to help with any and every question. You all represent the best of what good business has to offer. Thank you all, Donald Edward Ramunno Orlando Outdoor Lighting, LLC"
We responded:
"Donald, thank you for those kind words and recognition of the entire team! I want to further thank you for letting my agency protect those things that are important to you and for being a loyal custome--Richard J Moore, Agent"
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Angelina tatianna

April 6, 2026

5  out of  5
rating by Angelina tatianna
"My family has been working with Richard Moore for At least 3 years and the experience is always so professional and helpful . Especially when Emmy is helping , I like to ask questions so I have a good understanding of what I’m paying for and she takes the time to help us every time."
We responded:
"Thank you for the GREAT 5 star review and for being a loyal customer. We appreciate your business and thanks for trusting in Emmy--Richard J Moore, Agent"
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Christopher Yensel

April 4, 2026

5  out of  5
rating by Christopher Yensel
"Zavier Jordan customer service was professional and found me what I was looking for in a short amount of time thank you."
We responded:
"Christopher thank for the review and recognizing Zav ier for his efforts. Welcome to our agency and thank you for trusting us to protect those things that are important to you---Richard J Moore, Agent"
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Nakhle

April 1, 2026

5  out of  5
rating by Nakhle
"My experience with StateFarm through their representative Richard Moore was excellent. Account Manager, Mr. Michael Johnson was very helpful, efficient and professional in handling my new auto policy application. Highly recommend!"
We responded:
"Nakhle thank you for the wonderful review regarding Michael's service. We are glad to have you as a customer and please do not hesitate to contact us for any future insurance needs. Welcome to my Agency--Richard J Moore, Agent "
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Marlene Howe

April 1, 2026

5  out of  5
rating by Marlene Howe
"Michael Johnson made it easy to save money!"
We responded:
"Marlene thank you for recognizing Michael and the 5 star review. We welcome you to our agency and thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
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Jay Jackter

March 30, 2026

5  out of  5
rating by Jay Jackter
"They made their my conversion from travelers to State Farm as simple as could be. I had great service at State Farm but they raised my premium to $4500 for our two cars and now I'm paying $3800. $700 savings is a significant amount of insurance policy. That's for sure, especially with the same identical coverage."
We responded:
"Thank you very much for the 5 star review and we are glad that we were able to save you money. Welcome to our agency and do not hesitate to contact us for any future insurance needs--Richard J Moore, Agent"
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Dede Pierre

March 25, 2026

5  out of  5
rating by Dede Pierre
"I had an excellent experience with Ms Dastine. She was incredibly helpful, patient, and took the time to walk me through all my policy options. I really felt like she had my best interests in mind, and the process was smooth and stress-free. Highly recommend!"
We responded:
"Dede thank you for the wonderful review and for recognizing Chrissy's excellent customer service. Thank you for being a customer and for letting us protect those things that are important to you---Richard J Moore, Agent"