State Farm® Insurance Agent Richard Moore

"I definitely recommend Brittany at this office as your agent. She was quick with my quote and met all of my needs financially. She gave me options and was very informative. She was also always available when I needed her, which was key for me. I saved me a ton of money on my current rate and she even got me more coverage. I highly recommend Brittany if you are looking to save money and have a good experience creating a policy for you and your family."

"Brittany is one of the best agents I have ever encountered. She and I spoke months ago and at that time the rates were Too high. she remembered to call me every 6 months and I just switched to State Farm. Her follow through is great and she knows the business . She is fabulous!!"

"Emmy was so nice and helpful! I should’ve switched to State Farm years ago!"

"Britney is the best new exactly what i was looking for in my car insurance"

"I would like to formally express my sincere appreciation for Emmy Sweat, State Farm Customer Service Representative; for her outstanding assistance. She provided valuable support with the documentation I required and guided me through the entire process with professionalism and efficiency. Ms. Sweat demonstrated exceptional listening skills, patience, and generosity with her time. Her clear communication and dedication ensured a smooth and stress-free experience. I am truly grateful for her commitment to excellent customer service. Highly recommended the Apopka State Farm Location."

"Chrissy Dastine Amazing person! She took the time to talk with me about everything I brought up to her.. keep up the good work.. well don't work too hard lol. But thanks for your help today."

"He was very nice and informative. Was very happy with his response and professional approach."

"Dealing with Emmy was a pleasure. She was patient and thoroughly explained the details of switching insurance companies. Will recommend her to others."

"Richard and his crew were a pleasure to work with. They made everything so easy! Richard was outstanding at getting me as many discounts as possible on my policy. If you're looking for a good, honest, and sincere insurance agent, Richard is your man!"

"Zavier Jordan did a fantastic job with the quotes on my home and auto,.thank you Jordan for a great job and being so supportive kind and helpful 😊😎"

"Spoke with Michael was able to give the exact coverage and monthly payments I was looking for very knowledgeable broke down 3 different options coverages plans etc explained the benefits of adding the health coverage which I was unaware of prior to speaking with him and gave some tips future references to help possibly lowering my rate we need more insurance reps like Michael that actually take the time to help build a realistic reasonable policies and giving options that explain pros and cons .. definitely appreciate him and would advise anyone looking to renew or explore different options with there insurance to contact Michael Johnson"

"Update: everything was fine until suddenly they raised the rates by 15% after the second month. The excuse was that I had to use some telemetry device which was never communicated up front. Bait and switch is a despicable practice. I have a clean record and they still tried to squeeze more money out of me. Left them and moved on. Brittany is great! She is professional and thorough. Helped out when I was in a rush to get things fast tracked to finalize my Tesla transaction. Highly recommend!"

"Not happy with my experience this year. I was misinformed about my bill when I started and called to pay, I was told I didn’t have a payment to make over phone and there was a 0 balance, which led to me actually being a month behind and not knowing the whole time because it never said anything on my bills/app then I was randomly billed for 2 months at a time, contacted my agent multiple times but he never replied and instead someone else emailed me days later and wasn’t very helpful, seems like I was being blamed for something that wasn’t my fault. Not sure why it took over 6 months to be told I was always one month behind when my bills always showed $0 balance after being paid. Very inconvenient, especially around holidays. After this year I’ll be switching over."

"Richard is as good as they get. He answers the phone every time, and provides clear and concise information to help you make the best decision possible. He not only goes above and beyond but he is actually a financial steward for you and your family, and guides you to the best answer for your situation. It is rare today to get someone on the phone that is hyper competent in their job and looking out for your best interest. Richard is as one in a million! I would give 10 stars if I could!"

"Emmy was so helpful in getting me all set up quickly! Very responsive and so kind to work with."

"I just worked with Emmy, and in a very short time she had an important person in my life (Anika) insured to drive my car. Anika is a single mom, working hard to improve her and her toddler's life. I've been a long time customer of Richard Moore's State Farm agency, and their prompt and reliable service, such as Emmy's assistance today, is a perfect example of why!"

"Richard and his staff are very helpful and knowledgeable."

"From the original call to the sign on the dotted line I felt I was dealing with a very professional agency. Emmy is my contact with the Richard Moore agency, she gained my trust from the first call with her extensive knowledge of her product to supplying all my insurance needs. I hate buying insurance, Emmy took my requests and delivered me all my answers. Thanks to all"

"Emmy went above and beyond to help me with a complicated policy request. Great customer service and timely!"

"I was not happy when my previous insurance company pulled out of Florida. I ended up going with State Farm and Richard Moore’s agency. I have to say I have received service above my expectations. My agent, Emmy Sweat has been available any time I have reached out to her. There was an issue with my coverage with the state and Ms. Sweat worked diligently for three months to get the issue resolved. She was patient with me and would not stop until she straightened out the situation. I have never had an agent work so hard for me to get done what I needed done. Through my frustration she remained calm, committed and professional. I cannot thank her enough. She is the reason I have remained with the agency. You can’t ask for a better insurance agent than Emmy Sweat at State Farm."

"Outstanding Service. Very Professional."

"I called today and spoke with Emmy, she was very sweet and helpful. She made sure she explained everything in detail so I understand everything. She ensured I got every discount I was able to and was able to lower my payment significantly from what I was paying before."

"Thank you to Emmy Sweat for the amazing customer service and for helping with all my auto insurance needs!!!!!"

"Michael Johnson was very polite, knowledgeable and extremely helpful. I appreciate his help very much."

"Michael at State Farm is so kind and patient .. ism getting divorced and he helped me step by step to get my auto insurance .. thank you 😊"